X8 Space Booking System

We had just one month to build the booking system, including with the installation and integration of IoT devices. To stay on track, we worked on the Functional Specifications Document (FSD), information architecture, and user flow simultaneously while our developers began setting up the project.

We designed the system according to the flow, ensuring it covered the entire booking process: from admin dashboard, workspace listings, room selection, date and time selection, add-ons, payment, to booking confirmation and other supporting features. We also ensured that the branding of the booking website matched the company’s existing site for consistency.

At the end of the development, we installed and integrated the IoT devices and conducted end-to-end testings to ensure everything functioned smoothly.

It is an important part of our culture to thoroughly review every design to ensure alignment before handing it over to the development team. After multiple internal reviews, we also conducted design iterations to refine our work. We also held design reviews with the client to ensure that all elements—designs, user flows, and business requirements— met the client’s expectations and aligned with their vision and user needs. Following installation and integration, we conducted User Acceptance Testing (UAT) with the client to give them hands-on experience and ensure that all features and IoT integrations worked as intended.

Our team developed a booking system for X8 Space workspace rental, offering customers the ability to view available workspaces, select their preferred date and time, and complete bookings and payments online. In addition to the website, the system is also integrated with IoT-enabled door locks and QR code scanners to ensure that only authorized renters can access the workspaces.

Our team is given the challenge to create a digitized workspace booking system. The goal is to improve efficiency, simplifying the booking and payment process by creating a web-based platform that is also integrated with IoT.

After conducting competitor research, we found no direct competitors. Therefore, we took references from other industries that use booking systems, such as flights, hotels, and cinema. simultaneously, we researched IoT devices (door lock and QR code scanner) that would be suitable for the workspace environment and user needs. We also contacted third-party services to integrate an online payment gateway for seamless transactions.

Our Initial Action

The execution of the challenge

What did we do to ensure the execution of the challenge run smoothly?

Development Results

Select Workspace

Step 4

Step 5

Step 1

Step 2

Select date & time, number of attendees, & add-ons (optional)

Make payment & complete booking

Step 3

Check your email for booking confirmation & access code

Use the QR scanner on the door to access workspace

Version: 31/10/2024

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Note: We are currently in the improvement phase of this project, working on fixing errors and enhancing the system to create more seamless user experience.

How does it work?